Payment Policy

We aim to make your shopping experience simple and secure. All payments on our store are processed through PayPal.

Accepted Payment Method

PayPal. You can pay using your PayPal balance, linked bank account, or credit/debit card through PayPal.

Secure Transactions

Your payment information is handled only by PayPal’s secure system. 

We do not store or access your full payment details at any time.

When You Are Charged

Your PayPal account or linked card will be charged immediately at checkout to confirm your order. 

Orders will only be processed after we receive full payment.

Currency

All transactions are processed in EUR (€) unless stated otherwise at checkout.

Failed or Declined Payments

If a payment fails or is declined, we will not process your order. 

Please make sure your PayPal account or card has enough funds or is properly linked.

Refunds

Approved refunds are issued only to the original PayPal payment method used at checkout. 

Please allow 5 to 7 business days for the refund to appear on your PayPal account after we process it.

Contact Information

If you have any payment-related questions, contact us at:

Email: support@zortinx.com

Phone: +49 15212495005